AMANO Covent Garden

The hotel was lovely, clean and modern. The beds were hugeeee and very comfortable and the hotel smelt lovely. Staff were friendly and in the perfect location right in the centre of everything.

Modern tasteful decor and friendly, helpful staff make this a good choice for anyone wanting an attractive upscale Covent Garden location. Relatively quiet for location in the busy theater district. Comfortable bedding and decent supply of fair trade coffee, tea and water supplied.

We travel extensively throughout the year. Each September, we stay in the West End London theater district for our anniversary. For many years we stayed at two specific hotels in the area. Due to unavailability at these hotels this year, we selected the Amano Covent Garden. Upon arrival, our room was not adequate for a six night stay. The front desk staff, including the hotel manager, Ana, were most concerned for our comfort and gave us another room to meet our needs during our visit. They expressed to us that they wanted to ensure our comfort and would accommodate us in every way. They succeeded. For our entire stay, they availed themselves. We have never experienced such customer service anywhere we have stayed in the world. Our updated room was spacious and comfortable. The restroom facilities were magnificent, including the shower. The bed was impeccably comfortable. The hotel location was perfect for and accessable to all areas of London. The restaurant, Penelope, was very unique in food and beverage selection, and well worth a visit for breakfast and/or dinner. The staff and manager continued their extraordinary customer service when we explained that we had a very late evening flight home and that my wife had become ill the day before. They graciously extended our departure time to one o'clock in the afternoon that day. Upon our departure, we informed the front desk staff and Ana that the Amano will be our choice of hotels each year we return to London for our anniversary. We will also request room 618! Thank you Ana! Thank you staff! Thank you Amano!

Lovely hotel in perfect location however the room was tiny! Lighting was dreadful- perfect for a romantic weekend but useless when trying to apply makeup or dry hair- on that note the hairdryer did not reach the mirror so very much had to hope for the best. No where to store case and wardrobe space minimal. Breakfast area was more like a casual bar area- low tables, poor lighting and cheese, meats and yoghurts/ fruits only.- will i rush back? Probably not! Which is a shame because it was a lovely hotel and staff very accommodating but claustrophobic rooms , dismal lighting definitely put me off.

pretty much everything was amazing at the hotel. The food at penelopes was absolutely amazing. the staff throughout the hotel were very friendly. the whole feel of the hotel was luxury, from the rooms, the lifts, reception, the decor.... Just everything. the room was tidy and we had all the usual bits you'd expect. the whole place was a great find for my leisure trips. in terms of area, it was perfect for shopping, theatres and just 7 minutes to get to the Thames, probably about 15 to 20 minute walk to the mall, Buckingham Palace, London eye etc.