The staff were very friendly and helpful. Evening provided complimentary umbrellas when it was raining. The location is fabulous and an easy walk to the shows, shops, underground, restaurants and bars. The hotel has a wonderful roof top bar that does amazing cocktails and nibbles. Would highly recommend the hotel and will definitely be back.
Charlotte
2023年8月
Lovely hotel in perfect location however the room was tiny! Lighting was dreadful- perfect for a romantic weekend but useless when trying to apply makeup or dry hair- on that note the hairdryer did not reach the mirror so very much had to hope for the best. No where to store case and wardrobe space minimal. Breakfast area was more like a casual bar area- low tables, poor lighting and cheese, meats and yoghurts/ fruits only.- will i rush back? Probably not! Which is a shame because it was a lovely hotel and staff very accommodating but claustrophobic rooms , dismal lighting definitely put me off.
Joanne
2022年5月
The bathroom was a great size and the shower was fab. The roof top bar was a lovely addition. All the staff we came in to contact with were friendly and helpful
Becky
2022年7月
Hotel only opened the day before our stay. Staff still settling down but very keen and enthusiastic. Our room was ideal for a short stay but compact as many London Hotel rooms are. Location is fantastic in the middle of many theatres and a stone's throw from Covent Garden.
Nicholas
2022年5月
Excellent, the continental bar was more than you could expect, staff were excellent and attentive.
Mark
2023年8月
Location was amazing! We booked a room with a balcony which I’m glad we did as it gave some room. The hotel does have mini fridges to use for free but you need to ask for one right away as they get booked up. Rooftop patio is beautiful to experience, locals go there as well. There is air conditioning and wifi! Close to the tube for easy access to get around. Theatres are all in a one block radius. Would stay here again. Balcony gives an amazing view of the city.
Tracey
2023年7月
The breakfast was buffet style usual things pastries, fruit yogurt etc, however I ordered poached eggs on toast which was extra price, we booked to see the show frozen the location was great for this with just a 3 minute walk from the hotel, covent garden shops was all within walking distance, it can get very busy when wanting to eat but there is plenty of places to chose from.
Jane
2023年3月
The hotel is modern, all fixtures and fittings up to date, clean, tidy, comfortable, fabulous location, smells fresh, ambient lighting, fabulous roof top terrace bar, delicious coffee and biscuits in rooms, incredible breakfast, friendly and welcoming staff.
Carol
2023年9月
I liked that you could self check in, as there were only 2 people on reception it cut down the waiting time. Penelopes restaurant was amazing, food was gorgeous and the staff were very accommodating, the waiter heard it was my fiancées birthday and when dessert arrived there was a candle and the staff sang happy birthday which was a wonderful surprise. We went to the roof top bar and the staff there were very helpful finding us a table outside when we hadn't made a reservation, very friendly and attentive. I also liked that we could check out online. The room was lovely, lighting could have been a bit more as could storage for clothes. Shower was amazing. Balcony was very snug, but only used for smoking so that was OK.
Sasha
2023年8月
Great location with only a short walk from Covent Garden. Breakfast was good, lots of choice in a pleasant setting. Rooftop bar had great view across London and blankets were provided for you to keep warm (travelled in Feb).
Nigel
2023年3月